Source: Yiwu sourcing agent Author: Date: 2009-12-08
Booking Hotline: 9510 5105
Reporter learned yesterday from the railway sector, since at 7:00 on December 8, the Shanghai Railway Bureau automated voice telephone booking system will open trial operation. The public can have direct dial service hotline 95,105,105 booking, you can order the Shanghai Railway Bureau tube stations throughout the country ticket (Shanghai-Hong Kong trains do not apply).
According to reports, the Shanghai World Expo to meet the service needs of convenience to passengers booking, the Council explore the construction of automated voice telephone booking system. The system provides booking, order inquiries, order canceled trips query, query stops, fare information, I ticket inquiries, ticket-point queries, booking notes on voice services and artificial self-complaint service. Booking system covers the whole of Anhui, Jiangsu, Zhejiang and Shanghai provinces and one city. Jinhua people in need of reservations within the Shanghai Railway Bureau tube stations throughout the country with tickets, as long as the dial service hotline 95,105,105 (in the three provinces and one city outside of Canada need to dial area code 021, and received long-distance charges), you can access the telephone booking system, processing the reservation. Telephone bookings, call the standards set by the telecommunications sector collect call charges, no other value-added costs.
The telephone booking system uses the automated voice services, passengers need to voice prompts, enter relevant information to complete the booking procedure. After the success of booking, phone booking a single voice will play No. travelers have an accurate recording of this number that with a single booking number nearest to the designated point of purchase set ticket ticket. Shanghai Railway Bureau address of the initial point of ticket booking service through the hotline, is also available at Shanghai Railway Administration Portal "on the Iron Wide Web" (web site www.shrail.com) queries. By national authorities, as stipulated in the tickets for each ticket when you need to charge 5 yuan ticket sales service charges.
In order to ensure the smooth progress of this work, the Shanghai Railway Bureau to draw up the relevant management methods and systems for booking, ticket window, the window practitioners and emergency response personnel have been trained. Telephone booking system for the trial operation of the equipment that may arise during the instability, poor booking and so on, the railway sector had developed a contingency plan, through positive measures for timely improvements to improve.
Railway authorities said that the telephone booking is only for tourists and another channel for a ticket does not change the peak passenger flow transport capacity shortage problem. To solve the Spring Festival, holiday tickets during the difficult problem, it is necessary to speed up railway construction and development, to solve the serious traffic transportation with improper conflicts also hope that tourists will travel peak load shifting. In addition, because telephone booking system is in test operation launched early telephone answering capacity is limited, the peak may appear unreasonable, and booking unsuccessful telephone access issues such as the railway sector implore the masses to be understanding and support. Meanwhile, the railway authorities to remind the telephone booking system, the introduction does not affect the train station ticket window and the normal ticketing outlets, are not accustomed to using the telephone booking, the passenger can still direct the nearest train station ticket window and the generation of point of sale to purchase tickets.
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