Source: Yiwu sourcing agent Author: Helan Date: 2012-06-29
With the weather getting hotter and hotter, air conditioners, refrigerators, fans and other household appliances consumption is also growing, but consumer disputes caused more up. The business sector to remind consumers need to be cautious when buying second-hand appliances.
Recently, Mr. Fang went to the City Administration of Industry 12315 consumers' complaints and reports the complaints of the command center. Floor, Mr. Pui Tsuen Road flea market recently bought a used air-conditioning, can have just spent two days, the air conditioner is not cooling. After him in consultation with the shop for repair, but the shop refused to second-hand goods repair kits given to repair. His brand of after-sales service consulting service personnel told him that the air conditioning not cooling is likely to be because of a bad compressor, but if you want to change the compressor, the price of maintenance is not as good as re-buy. Floor, Mr. shop to open invoices, nor the shop's commitment to consumer rights difficulty.
Encountered similar situations consumers Ms Chan, but she happened to more people angry, because she bought second-hand freezers invoice problems, the shop does not even recognize is sold from his store. Recently, second-hand electrical quality problem is rising.
The flow of used goods consumption is desirable, and can more fully utilize resources, reduce waste. But the current laws and regulations on second-hand goods still not related to the "Three Guarantees", and second-hand goods can not guarantee the quality, especially the quality of electrical goods more can not be guaranteed, are more vulnerable to consumer disputes. To this end, the City Administration of Industry 12315 Complaint Center to remind consumers to buy second-hand electrical appliances should pay attention to five o'clock: careful buying second-hand electrical appliances, especially the precious class precision; to legal business status, good reputation of businesses to buy; requirements businesses issued formal invoice; the business of second-hand electrical appliances to ensure the use of time, the quality of aftermarket solutions for a written undertaking, and on the invoice; businesses do not want to be invoiced, not make the minimum period of use specific assurance and quality problems occur solution, not to buy properly. After purchase to keep the sales invoices and business undertaking, so that quality problems occur after the consumer rights.
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